Avent SCF330/20 User Manual download pdf (Page 11)

Ordering accessories

To purchase accessories for this breast pump, please visit our website www.philips.com/shop. If you

have any difculties obtaining accessories for your breast pump, please contact the Philips Consumer

Care Centre in your country. You nd its contact details in the worldwide guarantee leaet. You can

also visit www.philips.com/support.

Guarantee and service

If you need service or information or if you have a problem, please visit the Philips AVENT website

at www.philips.com/support or contact the Philips AVENT Consumer Care Centre in your country.

You nd its phone number in the worldwide guarantee leaet. If there is no Consumer Care Centre

in your country, go to your local Philips AVENT dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter with the breast pump.

If you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country or visit us online at www.philips.com/support.

Problem Solution

I experience pain

when I use the breast

pump.

Stop using the breast pump and consult your breastfeeding advisor. If the

pump does not come away easily from the breast, it may be necessary

to break the vacuum by placing a nger between the breast and the

massage cushion or between the breast and the pump funnel.

The breast pump is

scratched.

In case of regular use, some light scratching is normal and does not cause

problems. However, if a part of the breast pump becomes badly

scratched or if it cracks, stop using the breast pump and contact the

Philips Consumer Care Centre or visit www.philips.com/shop to obtain a

replacement part. Be aware that combinations of cleaning agents,

sterilising solution, softened water and temperature uctuations may,

under certain circumstances, cause the plastic to crack. Avoid contact

with abrasive or antibacterial detergents as these can damage the plastic.

The breast pump is

discoloured.

You can still use the breast pump. For replacement parts, please contact

the Philips Consumer Care Centre in your country or visit www.philips.

com/shop for spare parts.

I do not feel any

suction.

Follow the steps in chapter ‘Preparing for use’, to reassemble the breast

pump. Make sure the massage cushion is sealed around the rim of the

breast pump and make sure the white valve is rmly in place.

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Avent SCF330/20 User Manual Page 11

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